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The words, defined.

What a restorer means by etch, hone, poultice and the rest. Plain definitions you can hold a quote against.

Etch
A dull mark where acid has dissolved the surface of calcium-based stone such as marble, limestone or travertine. Same colour as the stone, lost its shine. Cut back and re-polished; no cleaner removes it.
Stain
Something that has soaked into the pores of the stone: oil, coffee, rust, wine. Usually darker than the stone around it. Drawn out with a poultice.
Poultice
A paste of absorbent powder and a solvent chosen for the stain, spread over the mark, covered and left for a day or two. As it dries it pulls the stain up out of the stone.
Honed
A flat, matte or satin finish with no reflection, produced by stopping the grit sequence before the polishing stages. Hides wear and etching better than a full polish.
Polished
A reflective finish produced by taking the stone through the finest grits. The reflection is the stone's own surface, not a coating.
Grit
The coarseness of a diamond abrasive, numbered like sandpaper. Low numbers cut; high numbers polish. Floors are worked from coarse to fine in order, typically 50 through to 3000 or beyond.
Lippage
Where one tile sits higher than its neighbour, so the edge catches light, dirt and toes. Removed by grinding the floor flat before polishing.
Slurry
The wet paste of stone dust and water produced while grinding and honing. Kept wet to control dust and vacuumed off as the work goes.
Impregnating sealer
A sealer that soaks into the pores of the stone rather than sitting on top. Slows staining and stops the stone darkening when wet. Does not stop etching.
Topical coating
A layer applied on top of the stone: a wax, acrylic or urethane. Gives a shine but scratches, wears in traffic lanes and yellows. Usually what has to be stripped before a proper restoration.
Anti-etch film
A clear protective film bonded to a restored benchtop. Takes the acid, heat and knife marks so the stone underneath does not. The one product that stops etching.
Efflorescence
A white, powdery salt bloom on the surface of stone or grout, left behind when water carrying dissolved salts evaporates. Common outdoors and on new work. Treated with a specific cleaner, not scrubbed.
Fill
The resin or cement used to plug the natural voids in travertine and some limestone. It fails before the stone does and is replaced during restoration.
Crystallisation
A spray-and-buff method that reacts an acidic fluoride compound with the marble surface to form a hard, shiny skin. It gives a quick shine but changes the surface chemistry and can make later restoration harder. Ask what method a shine was produced with.

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